Never Bypass MFA
No legitimate person or company will ever ask you to read them a one-time code.
See All Red FlagsMulti-factor authentication codes exist specifically to prove that a login attempt is really you, on a device you control. The moment someone — a caller, a text, an email, even one claiming to be your own bank or IT department — asks you to read that code back to them, the scam has already succeeded in getting you to the final step; they're just waiting on you to hand over the key.
This is one of the clearest, most absolute rules in this whole area, because there is no legitimate scenario where a real company or person needs you to speak or type a one-time code to them. Automated systems verify the code on their own end when you enter it directly into the real login screen — nobody needs you to relay it.
If you receive an unexpected MFA code at all, that's also worth treating as a signal: it usually means someone already has your password and is attempting to log in, which is itself worth acting on — changing that password immediately, through a channel you navigate to yourself.
- The rule, no exceptions: Never read or type a one-time code into anything except the real login screen.
- If asked: It's a scam, every time, regardless of who they claim to be.
- Unexpected code received: Treat it as a sign someone has your password — change it right away.
- Remember: Automated systems never need a human to relay a code to them.
More in Scam Awareness
Verify on a Second Channel
If a call, email, or video seems urgent or unusual, verify it through a channel you already know is real.
Read more →Set a Family/Team Code Word
Agree on a word only real family members or staff would know, to use if someone claims to be them in an emergency.
Read more →Slow Down on Urgency
Real emergencies rarely require an instant, unverifiable payment. Pressure is itself a warning sign.
Read more →Want this training for your team or school?
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